Gabriella Laszlo

Innovative Process, Operations, and Cloud IT Consultant

G Suite (Google Apps) Certified Administrator with over 10 years of experience working at Google, including G Suite (Google Apps) deployment and administration for thousands of users.

I am passionate about helping businesses simplify their IT and workflows, and use Google tools in an optimal manner to minimize overhead and maximize efficiency. If you use G Suite and don’t use it to its fullest extent, you will be amazed at what you had right under your fingertips all along!

In a nutshell

  • G Suite (Google Apps) Solution experience
  • Operations planning and deployment of several G Suite domains

G Suite (Google Apps) Process, Workflow, and Vendor Integration experience

  • Adapting existing processes and workflows to G Suite and designing new ones
  • Special expertise in vendor integration

G Suite (Google Apps) Project Planning and Management experience

  • Needs assessment, planning (with stakeholders) and management of project

G Suite (Google Apps) System Administration experience

  • Administration of deployed domains on a day-to-day basis

G Suite (Google Apps) Change Management and Training experience

  • Preparation and communication for system and workflow changes
  • Training for new admins, users, vendors in person, remotely, as well as design of self-serve training material for online use

G Suite (Google Apps) Support experience

  • Technical support for new admins, users, vendors

Website and Logo Design experience

  • Designing websites and graphics for small businesses and projects

Languages spoken

  • English,Hungarian, Turkish, Italian

In more detail

Project types

  • I did project planning, system configurations, project management, and rolled out (hands-on) multiple, interconnected G Suite instances for walled gardens (for thousands of users) through which users have access to the right type and amount of information and have controlled ways for interaction. Other departments picked up my process; I trained several about how to execute it.
  • I simplified onboarding through defining better conventions and more effective utilization of Google Groups, especially for distribution of rights for information access.
  • I did hands-on optimization of existing G Suite setup and continue to advise on architecture.
  • I helped create a process and setup for collaborative environments for working groups within an organization through the utilization of Google Sites and Google Drive. It's a repeatable process to foster collaboration and communication.
  • To fill business needs, I identified other products that connect to Google sign-on, including those in the Marketplace.
  • I did setup for starting organizations; I continue to provide support.
  • I helped users in migrating from 3rd party tool to Classic Google Sites and to New Google Sites; I also gave training, wrote documentation, and I provide support when needed.
  • Upcoming in 2019 - Talks: Middlebury Institute of International Studies (MIIS), Professional and Technical Consultants Association (PATCA), 3 talks at Silicon Valley SCORE.

Responsibilities and approaches

I did needs assessment, solutions design for how G Suite would fit needs; I interfaced with stakeholders to fine-tune designs, and with developers regarding integration with other systems. I planned and managed projects for G Suite deployments; I planned and executed change management, training, written documentation (including help and training docs) and did subsequent administration and support of G Suite instances.

On the administration-front, I purchased domains, did hands-on G Suite commissioning and fine-tuned settings for optimal performance for organization and user needs. I worked with IT security team members to ensure that the planned G Suite settings were compliant with company requirements. I also worked with legal team members. I commissioned new users, including bulk upload. When dealing with large numbers of new users or ongoing onboarding, I created protocols, conventions, and trained a team of user admins (with specific rights to the systems). I designed special Google Group structuring to minimize onboarding activities, yet to simultaneously enable automatic access to information that users need based on their function (with the necessary limits to access).

I gauged adoption also by metrics and reports available in G Suite.

I engaged developers for Google Oauth2 integration with other tools to achieve single sign-on, as well as for integration between G Suite and other tools.

When a new feature rollout or change was about to come, I planned for communication/documentation (and if needed, training), and support for questions.

I work and worked with teams both in-person and remotely. (I have experience providing support to admins, users, vendors -- including through Chrome Remote Desktop -- when necessary.)