About Us
Gabriella Laszlo
Founder of KloudGem LLC
KloudGem's mission is to empower people with tech:
Has your company migrated to Google Workspace? Are your people still struggling with it, and flooding your IT Help Desk with tickets? KloudGem can pick up where the job of your Help Desk ends.
Digital transformations don't have to be so difficult with the right approach.
Gabriella has been called a tech lady who communicates with perfect sense!
Gabriella's experience in more techy detail
Project types
Project planning, system configurations, project management, and roll out (hands-on) of multiple, interconnected Google Workspace instances for walled gardens (for thousands of users) through which users have access to the right type and amount of information and have controlled ways for interaction. Other departments picked up Gabriella's process, and she trained several about how to execute it.
Simplified onboarding through defining better conventions and more effective utilization of Google Groups, especially for distribution of rights for information access.
Hands-on optimization of existing Google Workspace setup and continued advising on architecture.
Helped create a process and setup for collaborative environments for working groups within an organization through the utilization of Google Sites and Google Drive. It's a repeatable process to foster collaboration and communication.
To fill business needs, identified other products that connect to Google sign-on, including those in the Marketplace.
Setup for starting organizations; continued to provide support.
Helped users in migrating from 3rd party tool to Classic Google Sites and to New Google Sites; training delivery, documentation, and consultation when needed.
Change management.
Training and empowerment.
Responsibilities and approaches
Needs assessment, solutions design for how Google Workspace would fit needs; interfaced with stakeholders to fine-tune designs, and with developers regarding integration with other systems.
Planned and managed projects for Google Workspace deployments; planned and executed change management, training, written documentation (including help and training docs) and did subsequent administration and support of Google Workspace instances.
On the administration-front, purchased domains, did hands-on Google Workspace commissioning and fine-tuned settings for optimal performance for organization and user needs. Commissioned new users, including bulk upload. When dealing with large numbers of new users or ongoing onboarding, created protocols, conventions, and trained a team of user admins (with specific rights to the systems). Designed special Google Group structuring to minimize onboarding activities, yet to simultaneously enable automatic access to information that users need based on their function (with the necessary limits to access).
Worked with IT Security Team members to ensure that the planned Google Workspace settings were compliant with company requirements.
Worked with Legal Team members.
Gauged adoption also by metrics and reports available in Google Workspace.
Engaged developers for Google Oauth2 integration with other tools to achieve single sign-on, as well as for integration between Google Workspace and other tools.
When a new feature rollout or change was about to come, planned for communication/documentation (and if needed, training), and support for questions.
Worked with teams both in-person and remotely. (Experience providing consultative support to admins, users, vendors, partners.)